Frequently Asked

What is the best way to find out more about vitepos?

Can I upgrade the package/license?

Yes, You can upgrade the package/license within 30 days by paying the difference. After 30 days you are not able to upgrade any package.

What if I am not satisfied with my service?

Customer satisfaction is important to us. We aim to provide you with a pleasant customer service experience. We offer a 30 days risk-free service. You can claim the refund within 30 days if you think this is not for you.

What types of printers are supported by Vitepos?

Vitepos supports all kinds of printers, Make sure it support your device where you want to connect and the browser.

What paper sizes are supported for printing?

Vitepos supports various paper sizes commonly used in receipt and invoice printing, including 80mm thermal paper rolls.

How do I troubleshoot printing issues in Vitepos?

If you encounter printing issues, you can troubleshoot by checking the printer connections, verifying that the printer drivers are up to date. Additionally, consult the Printer Vendor support documentation for specific troubleshooting steps.

I have an online store but I want to see online orders in VitePOS?

Yes, you can see all online orders, and also you can change the order status from VitePOS.

Is vitepos have Android app or iOS app?

You have the flexibility to create an app for android and iOS using your mobile browser.

Have customer view display?

You can view a display for your customer. For that, your customer can see which product he/she buys and how much money he/she has to pay.

Vitepos has multiple outlet system?

Yes, you can easily manage the multi outlets and can track them easily.

Is that support bracode scanner in mobile view?

Vitepos provide you with a fast responsive and effective product barcode scanner. Easily you can scan your product with the scanner. When you are on mobile, you don’t need a barcode scanner. Easily you can scan the barcode using your mobile camera.